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STEPMaths Terms and Conditions

In this document, the terms “us” and “our” refer to STEPMaths, a trading name of UniPrepCo Ltd; the “website” refers to all pages with the domain www.stepmaths.co.uk; “services” refers to both paid and free services.

The following terms and conditions apply to all of our services. We reserve the right to modify them in any way and at any time. By using this website or any of our services, you agree that you have read and understood them and will abide by them in full.

 

1. Disclaimer and waiver of claims

a) The intent of STEPMaths’ services is to educate students and allow students to explore mathematical ideas in unfamiliar contexts.

b) Any content that is

  • provided on or downloaded from the website
  • or contained in STEPMaths communications
  • or presented in speech or writing at a STEPMaths course or through another of STEPMaths’ services
  • or part of STEPMaths’ written or video resources or other online resources

is merely advisory. STEPMaths does not make any guarantees as to its accuracy or usefulness and is not responsible for the consequences of its use. If it is written or presented by an individual, it is their opinion only. You use it entirely at your own risk.

c) STEPMaths also does not guarantee any specific positive outcome from using our content or services.

d) Links to other websites do not constitute endorsement and STEPMaths is not responsible for their content.

e) We cannot guarantee that our website and related software will operate continuously and without bugs or erros. STEPMaths is not responsible for any consequences of any malfunction of our website and we do not make any guarantees as to how quickly or effectively problems will be fixed.

 

2a. Confidentiality, Copyright and Intellectual Property Agreement – In-Person Courses

i) All content, workbooks and materials provided taught in this course, whether written or verbal, are copyright material of STEPMaths.

ii) You are not permitted to copy, make available or divulge to any unauthorised party, in any way, any of the materials, notes or teachings of our lectures, whether for financial gain or not. Having agreed to these terms and conditions, if you should allow any of these materials to be made available to any unauthorized party, then you will be liable to consequential legal action.

iii) No photocopying, audio, video or photographic recordings of the STEPMaths courses, or any of the copyrighted materials provided are allowed without the consent, prior-approved knowledge and arrangement of STEPMaths.

iv) By agreeing to these terms and conditions, you consent to the participant’s presence in any audio, video or photographic recordings officially arranged by STEPMaths. You waive any rights, claims or interest in the reproduction, distribution and exposure of any and all aforementioned recordings owned and possessed exclusively by STEPMaths.

 

2b. Confidentiality, Copyright and Intellectual Property Agreement – Other Materials

i) All content provided on or downloaded from the website is copyright material of STEPMaths.

ii) None of the content of our website or any resources we provide may be shared or used for teaching or tutoring without our express permission, nor may it be used for any commercial purpose (either for or not for profit).

iii) All text, design, graphics, logos, and other materials remain our intellectual property in perpetuity unless stated otherwise and may not be used for any purpose elsewhere without our express permission.

iv) No files from the website are to be downloaded, distributed, or reproduced without express permission. STEPMaths’ materials are to be used on the website rather than downloaded, unless they are explictly presented as downloads.

v) STEPMaths’ documents may have logos and digital watermarks, which are not to be removed.

vi) All rights are reserved unless explicitly granted.

 

3. Booking

a) The overall price must be paid at the time of order. Applications will not be processed until the full payment is received. Moreover, for in-person courses, a full and complete registration form must be filled out, only after which applications will be processed.

b) Should a course for any reason be cancelled or rescheduled, STEPMaths will strictly only be liable for the value of the course ticket.

c) There are no refunds available for students who do not attend the course.

 

4. Cancellations or Variations by the Client and STEPMaths

a) Any notice of cancellation by the client of a booking or part of a booking must be made in writing by email to support@stepmaths.co.uk. Unless the course in question is advertised as non-refundable, there is a 7 day cooling off period during which you are entitled to receive a 100% refund if you wish to cancel your booking for an in-person course. After 7 days, no refund will be made. If you book within 14 days of the start of an in-person course, then you are not eligible for a refund. 

b) On the rare occasion that is becomes necessary, STEPMaths reserves the right to alter the course date, venue and presenters indicated at the time of booking. In such circumstances, we would endeavour to provide a substitute of equal standing.

c) STEPMaths reserves the right to cancel a course due to very low enrolment or any last-minute unforeseen circumstances. Any participant enrolled on that course will be contacted immediately, and refunded the full course amount paid.

d) All bookings are non-transferable.

e) Any promotional price is valid only for the event date offered at the time of booking.

f) After a student has attended the first course bought as part of a bundle, no refunds will be available for cancellations of the subsequent courses within the bundle.

g) If two courses have been purchased within a bundle and STEPMaths changes or cancels the dates for one course within this multibuy package, resulting in the student no longer being able to attend, then the customer will be charged the advertised price on the date of purchase for the unchanged course and the remainder will be refunded.

 

5. Online Courses and Fair Use Policy

i) No refunds are available for online courses. 

ii) All subscriptions will continue until cancelled. If you wish to cancel your subscription, it is your responsibility to do so. Refunds will not be issued for forgetting to cancel a subscription.

iii) When you cancel your subscription, your order status will be changed to “pending cancellation”. This means you will have access to the material until the time when you would have been charged again, after which you will lose access. Cancelling your subscription is irreversible.

.iv) Once your subscription is cancelled, you will immediately lose access to its contents.

v) The amount of time between a monthly billing interval is one month. This means 30 days for some months (April, June etc.), 31 days for others, and then 28 or 29 days for February. 

vi) If a subscription is purchased on the last day of the month, recurring payments will continue to be charged on the last day of the month. Likewise, if the day a payment is normally charged is not the last day of the month, but it is on the 29th or 30th day of the month, and the next payment is due in February, then that payment will be charged on the last day in February.

vii) Fair Use Policy: free trials exist to allow students to sample courses they are interested in purchasing; they are intended for the student named in the account only; STEPMaths reserves the right to take steps to prevent the abuse of free trials.

viii) Users are responsible for the security of their own passwords, which are not to be shared with any other party.

 

6. Special circumstances

Any student who disrupts classes with inappropriate or unacceptable behaviour will be required to withdraw, in which circumstance, no fees will be refunded and there will be no further liability of STEPMaths. A zero tolerance policy applies towards any verbal and physical abuse to STEPMaths staff and fellow participants.

 

7. Accommodation and travel

a) STEPMaths courses are non-residential.

b) Students are expected to make their own travel arrangements to and from the venue.

 

8. Meals

STEPMaths does not provide food or drink at any courses and participants should make their own meal provision. Students may bring a packed lunch and there are a variety of restaurants and coffee shops in the vicinity of the course venue, should participants wish to purchase food for lunch.

 

9. Force Majeure

STEPMaths cannot be held responsible for any loss, damage or expense resulting from any delay, variation or failure in the provision of services or facilities relating to any programme or course arising from circumstances beyond STEPMaths’s reasonable control, including (but not limited to) earthquake, flood, storm, act of God or of public enemies, national emergency, invasion, insurrection, riots, industrial disputes, boycott, interruption of services rendered by any public utility, or interference from any local, national or supra-national government agency or official. The above limitations will not apply insofar as any liability may not be excluded under the Unfair Contract Terms Act 1977.

STEPMaths shall not be liable for the cancellation of any booking or any unfulfilled Part thereof or for effecting partial delivery if performance by STEPMaths is prevented or delayed whether directly or indirectly by any cause whatsoever beyond the reasonable control of STEP Maths. whether such cause existed or was foreseeable at the date of acceptance of the Customer’s Order by STEPMaths or not and without prejudice to the generality of the foregoing any cause shall be deemed to prevent, hinder or delay STEPMaths if STEPMaths is thereby prevented, hindered or delayed from fulfilling their commitments whether to the Customer or to third parties.

 

10. Students’ property

While STEPMaths takes all reasonable precautions to ensure the safety and security of students at the course venue, it cannot accept responsibility, and expressly excludes liability, for loss or damage to students’ personal property (including computer equipment and software), including any financial or other consequential loss, where such loss or damage is as a result of theft, fire, flood, computer virus or any cause related to venue, computer facilities, or any other cause, except where such loss or damage is caused by STEPMaths’s negligence. It is recommended that students insure personal property against the risk of loss and damage.

 

11. Acts by other students and non-members of the organisation

STEPMaths cannot be held responsible for any injury to a student, or financial or other loss or damage resulting from such injury, or for damage to property, caused by any other student, or by any person who is not an employee or authorised agent of STEPMaths.
 

12. Financial loss

STEPMaths cannot accept responsibility for any financial or other loss suffered by a student as a consequence of any of the matters in respect of which liability is excluded within these terms and conditions.
 

13. Privacy Policy

Your payment details are not stored on STEPMaths’ servers. They are stored by the payment processor (Stripe or Paypal).

Once you are a customer (have bought a product from us or started a free trial), we will contact you with information and offers related to your application and relevant products. You can withdraw consent at any time.

You can read our full privacy policy here

We might monitor, record, store and use any communication with you in order to review what you have said, for training, for crime prevention, or to improve our processes and communications. We will not share or sell any recordings and they can be deleted once you make a written request.
 

14. Law and Construction

The contract of these terms and conditions shall be governed by English Law and STEPMaths and the client hereby submits to the exclusive jurisdiction of the English Courts in all matters regarding the contracts and these Terms and Conditions.

 

UniPrepCo Limited

A company registered in England and Wales

42-46 Station Road, London, HA8 7AB

Company No: 10351661

VAT No: 309014143

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